Accepting new patients
Hearing clinic in Salmon Arm, BC Hearing improvement, measured in your ear.
Book an AppointmentWe focus on best practices,
So you can focus on the conversation.
Optimal Hearing Solutions is an independent, owner-operated hearing clinic in Salmon Arm, BC.
Every hearing aid fitting is measured in your ear. Every price is itemized, so you see what each part costs. And there is no obligation to buy.
How it works
How it works, in three steps
From the first appointment to the care after a fitting, each step is listed here.
Book a hearing test
A thorough hearing test that includes speech understanding tests is crucial in gaining insight on your hearing health.
Book online, or call (250) 832-7618, Monday to Friday, 9:00 AM to 4:30 PM.
See your results and your options
Your results, explained in plain words. Then your options, each with an itemized price, and no obligation to buy. See the prices.
Your fitting, verified in your ear
If you choose hearing aids, the fitting is checked with real-ear measurement. After that, ongoing support: a care plan, or fee-for-service, as you prefer.
From the owner
A letter from Justin
Most people think the answer to hearing loss is a pair of hearing aids, and I completely understand why. It’s the technology you wear, and it’s the part you see advertised all the time.
But when people are hearing well with their hearing aids, they rarely talk about the brand. They talk about the person who took the time to set them up properly, listened when something wasn’t right, and stuck with them until it was. They talk about the person who never pressured or guilted them into buying, but cared about how well they were hearing.
That’s the kind of care I want to give you. I am thorough, careful, and precise in every part of how I care for people with improving their hearing; I am also constantly learning from skilled Audiologists in the industry to bring the absolute best practices to my community.
There will be bumps along the way. A setting in your hearing aids that sounds great in my office might not work at your granddaughter’s soccer game or a busy family dinner. When that happens, I want you to call me, and I want you to feel comfortable doing it. That’s what I’m here for.
I opened Optimal Hearing Solutions with my family as a completely independent clinic in Salmon Arm, where I’ve lived for 40 years. My wife and I are raising our three kids here. This is where we shop, where our kids are growing up, and where I’ll keep seeing the people I help long after their first appointment. That matters to me.
When you’re ready to take the first step, we’ll be here to help.
Justin Miller, RHIP
Registered Hearing Instrument Practitioner, licensed with the College of Health and Care Professionals of BC
View the public register entry
Why hearing matters
Hearing usually changes slowly, so its effects can be easy to miss. Four places people often notice it:
Conversation
Following one voice at a busy table takes more effort than it used to; you can hear people but struggle to understand what they said.
Energy
Piecing together what people are saying to you all day long, can leave you exhausted by evening.
TV and phone
The TV volume creeps up over time, and phone calls get harder to follow.
Time with others
Group conversations can begin to feel frustrating to follow, and it can become tempting to sit them out to avoid embarrassing or awkward interactions.
Verification
What “measured in your ear” means
Every ear canal has its own size and shape, and that changes the sound a hearing aid delivers. Two people with the same hearing test results, wearing the same hearing aid on the same settings, can have different levels of sound reaching the eardrum. So the sound is measured where it counts: in your ear, in real time.
Real-ear measurement, on every fitting
A thin, soft tube connected to a verification system rests in your ear canal alongside the hearing aid. It measures the sound levels the hearing aid is producing near your eardrum, so we can ensure those levels are not too loud, and not too soft, allowing us to optimize speech understanding and overall audibility.
Itemized pricing
Prices, item by item
Our full, itemized price list is being finalized and will be published here soon. Ask us for any price when you call or visit.
- Hearing test$50
- Hearing aidsfrom $2,300 a pair
- Care plansfrom $600
Services
A complete hearing improvement plan, not just a device.
Hearing tests
Your results explained in plain words, and your options with itemized prices.
Hearing aids
Every fitting verified with real-ear measurement (REMs), and speech understanding measured with and without hearing aids.
Ear wax removal
By irrigation and lit curette. Justin holds the College’s certified practice certificate for cerumen (ear wax) management.
Custom earmolds and hearing protection
Custom noise blockers for industrial or recreational settings, including musician earplugs, floatable swimming earplugs and comfortable sleeping earplugs.
Hearing aid adjustments
Adjustments for optimal audibility and clarity of speech, second opinions on hearing aids you’ve purchased elsewhere, and hearing aid connectivity support with cell phones or TV boxes. All adjustments made following best practices (Hearing test and REMs).
Accepting new patients
Book a hearing test
No obligation to buy. Book online, or call (250) 832-7618, Monday to Friday, 9:00 AM to 4:30 PM.
380 Alexander St NE #200, Salmon Arm, BC V1E 4H7
Serving Salmon Arm and the Shuswap.